Refund & Exchange Policy

Returns:

If item is damaged or incorrect upon receipt, please email brothersmountainwaco@yahoo.com within 7 calendar days with complete details and photo of damage. Item must have all original tags and be unworn/unused to be considered for a return.  Upon hearing from Brothers Mountain and receiving an approval via email for return, item must be shipped within 7 calendar days of the approval.  Customers are responsible for shipping & handling for all returned items.  Thank you for your understanding and cooperation. 

 

Exchanges:

 

DOES NOT include sale/clearance items - THESE ITEMS ARE FINAL SALE.

Full priced items that are clean, unworn, damage-free, & with all original tags may be eligible for exchange within 14 calendar days of purchase.  Please email brothersmountainwaco@yahoo.com within first 14 calendar days to receive approval of exchange for equal or greater value item(s) or store credit. Customers are responsible for all shipping and handling costs. Thank you for your understanding and cooperation.